PokitDok Systems

All systems are operational
X12 Operations Claims, Claims Status, Eligibility

All Systems Operational

Data APIs Cash Prices, Claims Convert, Insurance Prices, Medical Procedure Code, Scheduling, Plans, Providers

All Systems Operational

Utility APIs Activities, Enrollment Snapshot, ICD Convert, Trading Partners

All Systems Operational

PokitDok Platform (https://platform.pokitdok.com) Dashboard, Eligibility Widget, Claims UI, Drop-in UI

All Systems Operational

Trading Partners

Current Recurring Future Previous
Squirrel loader
{{ a.trading_partner_name }} Began {{ formatDate(a.outage_start_dt) }}   |   Ending {{ formatDate(a.outage_end_dt) }} Began {{ formatTimeWithCurrentDate(a.recurring_outage_start_time) }}   |   Ending {{ formatTimeWithCurrentDate(a.recurring_outage_end_time) }} {{ formatTransactions(a.transactions_impacted) }}

Recurring Down

{{ a.status_message }}

No outages reported at this time.

Unable to retrieve information at this time.

Squirrel loader
{{ f.trading_partner_name }} {{ f.recurring_day.join(', ') }} from {{ formatTime(f.recurring_outage_start_time) }} to {{ formatTime(f.recurring_outage_end_time) }} {{userTimeZone}} {{ formatTransactions(f.transactions_impacted) }}

Recurring

{{ f.status_message }}

No recurring outages at this time.

Unable to retrieve information at this time.

Outages that are occurring within the next 30 days

Squirrel loader
{{ f.trading_partner_name }} Begins {{ formatDate(f.outage_start_dt) }}  |  Ends {{ formatDate(f.outage_end_dt) }} {{ formatTransactions(f.transactions_impacted) }}

Upcoming

{{ f.status_message }}

No future outages at this time.

Unable to retrieve information at this time.

Outages that have occurred within the last 10 days

Squirrel loader
{{ p.trading_partner_name }} Began {{ formatDate(p.outage_start_dt) }}   |   Ended {{ formatDate(p.outage_end_dt) }} {{ formatTransactions(p.transactions_impacted) }}

Resolved

{{ p.status_message }}

No past outages at this time.

Unable to retrieve information at this time.

No results match your search.

Note: PokitDok received the following communications that may impact your real time or batch processing. Notices from the last 7 days are shown below. Please utilize search for notices outside of this timeframe.

Squirrel loader
{{ n.trading_partner_name }} {{ formatDate(n.insert_dt) }} {{ formatTransactions(n.transactions_impacted) }}

{{ n.notice_message }}

No results match your search.

No notices reported at this time.

Unable to retrieve information at this time.

Note: Average Response Time is for "real time" interfaces only. The following response times and connectivity statuses are gathered while processing production-mode calls to the PokitDok API. Response times represent time waiting for response from payer after transmission from PokitDok. Average times are updated monthly.

Squirrel loader
Trading Partner {{ a.replace('_', ' ') }} Avg Eligibility Response
{{ i.name }}{{ i.name }} {{ timeRangeMap[i.monitoring[selectedAPI].time_range_status] }} {{ round(i.metrics.real_time_response_average) }}ms

Unable to retrieve information at this time.