How do I efficiently manage API authorization and access tokens?
As outlined in our platform documentation, access to PokitDok’s APIs is managed via the…
As outlined in our platform documentation, access to PokitDok’s APIs is managed via the…
You may not change your client ID or secret as these fields are security…
With comprehensive documentation and the ability to download client libraries, you’ll have everything you…
When requesting support from our team, it helps us to provide feedback quickly if…
Certain trading partners may charge an additional fee for data transmission per transaction. We…
Billing inquiries can be sent to [email protected]
Specific pass-through fees can be found on our trading partners list.
Unused trial credits expire 30 days from the date that a 30 day trial…
An Electronic Remittance Advice (ERA) is a medical insurance payment explanation provided by health…
Please contact us for additional information about ERA registration.
A maximum of 150 free trial credits are provided. These are divided evenly across…
In your PokitDok platform account, click on INVOICES in the menu. Direct link: https://platform.pokitdok.com/dashboard#/billing
Go to Payment Method in your account: https://platform.pokitdok.com/dashboard#/settings/payment
You may add an unlimited number of users to your application, but only one…
You can edit access in User Management. https://platform.pokitdok.com/dashboard#/settings/users To the far right of the…
Your password can be changed in your account, found here: https://platform.pokitdok.com/dashboard#/update-password
You can find your client ID under the overview tab at https://dashboard.pokitdok.com/#/
Test mode applications access mock test data only, while trial and production mode applications…
Your secret is associated with the trial/production version of your application. Navigate to the…
PokitDok does not support segmenting user access per application. Each user who signs up…
We offer a suite of self-service support materials, including developer documentation, an extensive Knowledge…